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Most leaders believe employees resist change. They don’t.
The Confidence Through Change Toolkit
From the webinar · Leading Through Uncertainty
They resist uncertainty, loss of control and a lack of trust. This is the practical guide to helping leaders reduce resistance, build trust and lead with confidence through change, restructures, new technology, cost pressure and new ways of working.
Three pages, no filler. The psychology of resistance, three moves and the words to use, and a confidence self-check.
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What’s inside
Three pages, no filler. Everything is written to be used in the next conversation, not filed away:
01
The psychology of resistance. What people are really pushing back against, and why naming the right driver changes the conversation.
02
Three moves & the words. A simple framework with the exact phrasing to use and the phrasing to avoid, because the words matter as much as the intent.
03
Confidence self-check. A nine-point diagnostic to run on yourself before the next conversation, and how to read the score.
The three drivers
What people actually resist
Resistance is rarely about the change itself. Beneath it sit three human responses to uncertainty. The toolkit gives you one move for each.
Uncertainty
“I don’t know what’s coming, so I assume the worst.” The gap gets filled with fear.
Loss of control
“This is being done to me.” People dig in to hold on to whatever agency they have left.
Lack of trust
“I’m not sure I’m being told the whole story.” Without trust, every message is discounted.
Your hosts
Peter and Marie. The two co-founders who run every senior engagement at Lequin.
Peter Willis
Co-founder · Training Lead · Executive Coach & Leadership Facilitator
Peter works with senior leaders and leadership teams across financial services, energy, engineering and media. Combining executive coaching, psychotherapy and behavioural insight, he helps leaders improve clarity, communication, influence and team effectiveness during periods of pressure, growth and change.
PCC, International Coaching Federation
BCPC accredited psychotherapist
BA (Hons) Psychology, Reading University
PreviouslyReed Elsevier
Marie Willis
Co-founder · Coaching Lead · Team & Executive Coach
An ex-Deloitte consultant, Marie works with senior leaders and leadership teams to improve collaboration, trust, communication and organisational culture. She specialises in helping teams work more effectively together during periods of change, growth and leadership transition.
PCC, International Coaching Federation
Systems coaching for leadership and management teams
1st class BA (Hons) Business Management, UMIST
Previously
Trusted by senior leaders inside
Senior leaders inside the businesses below have kept bringing us back. Most of our work comes through referral and long-term relationships.
23
Years since 2003, in the senior room.
19
Years inside BNP Paribas CIB, 14 inside EDF.
30
ICF accredited coaches on the bench.
Who it is for
Built for the people leading their teams through change
Written for HR Directors, L&D professionals, leaders and senior managers responsible for helping teams navigate organisational change. It takes a minute to read and lands in your inbox.