Free Leadership Toolkit
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Most leaders believe employees resist change. They don’t.

The Confidence Through Change Toolkit

From the webinar · Leading Through Uncertainty

They resist uncertainty, loss of control and a lack of trust. This is the practical guide to helping leaders reduce resistance, build trust and lead with confidence through change, restructures, new technology, cost pressure and new ways of working.

The first page of The Confidence Through Change Toolkit Three pages, no filler.
The psychology of resistance, three moves and the words to use, and a confidence self-check.
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What’s inside

Three pages, no filler. Everything is written to be used in the next conversation, not filed away:

01
The psychology of resistance. What people are really pushing back against, and why naming the right driver changes the conversation.
02
Three moves & the words. A simple framework with the exact phrasing to use and the phrasing to avoid, because the words matter as much as the intent.
03
Confidence self-check. A nine-point diagnostic to run on yourself before the next conversation, and how to read the score.
The three drivers

What people actually resist

Resistance is rarely about the change itself. Beneath it sit three human responses to uncertainty. The toolkit gives you one move for each.

Uncertainty

“I don’t know what’s coming, so I assume the worst.” The gap gets filled with fear.

Loss of control

“This is being done to me.” People dig in to hold on to whatever agency they have left.

Lack of trust

“I’m not sure I’m being told the whole story.” Without trust, every message is discounted.

Your hosts

Peter and Marie. The two co-founders who run every senior engagement at Lequin.

Peter Willis

Peter Willis

Co-founder · Training Lead · Executive Coach & Leadership Facilitator

Peter works with senior leaders and leadership teams across financial services, energy, engineering and media. Combining executive coaching, psychotherapy and behavioural insight, he helps leaders improve clarity, communication, influence and team effectiveness during periods of pressure, growth and change.

  • PCC, International Coaching Federation
  • BCPC accredited psychotherapist
  • BA (Hons) Psychology, Reading University
Previously Reed Elsevier
Marie Willis

Marie Willis

Co-founder · Coaching Lead · Team & Executive Coach

An ex-Deloitte consultant, Marie works with senior leaders and leadership teams to improve collaboration, trust, communication and organisational culture. She specialises in helping teams work more effectively together during periods of change, growth and leadership transition.

  • PCC, International Coaching Federation
  • Systems coaching for leadership and management teams
  • 1st class BA (Hons) Business Management, UMIST
Previously

Trusted by senior leaders inside

Senior leaders inside the businesses below have kept bringing us back. Most of our work comes through referral and long-term relationships.

23
Years since 2003, in the senior room.
19
Years inside BNP Paribas CIB, 14 inside EDF.
30
ICF accredited coaches on the bench.
  • BNP Paribas CIB
  • BBC
  • PepsiCo
  • EDF
  • HSBC Private Bank
  • George at ASDA
  • RWE
  • Viacom
  • SEGRO
  • National Australia Bank
  • B&Q
  • Capita
  • Northland Power
  • Future Publishing
  • Debenhams
  • Enfinium
  • Unite Students
  • Towers Watson
  • Network N
  • St James's Place
Who it is for

Built for the people leading their teams through change

Written for HR Directors, L&D professionals, leaders and senior managers responsible for helping teams navigate organisational change. It takes a minute to read and lands in your inbox.

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